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Frequently Asked Questions

What happens if everyone just ignores my burglar alarm when it is activated?

There is nothing you can do if your neighbours or people walking past do nothing about your activated alarm. However, we have burglar alarm systems that won't be ignored if they are activated like Digital Communicator and BT Redcare. These alarms will sound internally and externally and the Alarm Receiving Centre (ARC) will be alerted that your burglar alarm has just been activated and they will contact your key holder or the Police.

Will I get a discount on my home insurance premium if I have an alarm?

Probably, but your insurers may insist that the alarm is always set when the premises is unoccupied and some may also insist that it is ‘part set’ at night. Guardian Alarms can offer several settings which are activated by the simple press of a single button, the most popular one is ‘Night Set’ for when you go to bed. The insurer may also insist that your installation is carried out by a professional installer, i.e. a company that installs systems to the NSI Gold standard for example. Guardian Alarms is an NSI Gold company and member of BSIA.

Can I set my alarm for different areas, at night when I go to bed for example?

Yes, all our alarm systems can be 'fully-set' or 'part-set' for peace of mind. For home alarms you can set the system so it allows you to move around freely upstairs but the alarm is still active on the ground floor.

What is a 'monitored' burglar alarm?

A monitored alarm system is connected to a dedicated Alarm Receiving Centre (ARC). If your alarm is activated, they will contact your nominated key holders and the Police where applicable. So if your alarm is activated it will not be ignored. These alarms include Bells Plus and Digital Communicator as well as BT Redcare and our range of wireless burglar alarms.

Will my pets set off my alarm when I'm at work?

When we install your alarm system we can set it at various levels of sensitivity for cats and dogs. However, it is important to let the surveyor know at the time of the survey if you have or are intending to have pets as this needs to be taken into account when planning your alarm system.

Are wireless burglar alarms as good as wired burglar alarms?

Wireless alarm systems can be every bit as good as wired alarms. Our range of wireless burglar alarms are state of the art and are quite often a more practical solution for inaccessible areas like garages and outbuildings etc. Wireless systems are also a great option for décor purposes.



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