BT Redcare is closing down. Guardian Alarms has the answer to Remote Signalling. Read more.

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Customer support If you would like our assitance with anything that is not listed below please send the details of your requirements to with your name, address and account number.

Keyholder details To add, delete or amend any keyholder details email us on with your name, address, account number and the changes required. Or download this Keyholder Change pdf to your computer, add your changes and attach the form to an email back to us

Contact details If you have changed your telephone numbers or your correspondence address details etc please email us on with the changes.

Changing your direct debit If you need to change your Direct Debit details please download and complete this Direct Debit Mandate pdf and return it to us by post.

Lost stolen or broken key fob If you need to buy another key fob, for whatever reason, please email your name and account number to and the quantity of fobs you require.

Guardian Alarms Privacy Policy Guardian Alarms Limited adhere to the General Data Protection Regulations (GDPR). Information given to us will be stored on Guardian Alarms Limited’s secure and encrypted servers within our secure building. There is more information about our Privacy Policy on our Privacy Policy page.

Alarm signalling change The ‘Next Generation’ of alarm signalling is replacing the analogue signalling service in the UK. As a Guardian Alarms customer, your alarm system will be upgraded during an inspection visit. We’ll provide the full installation and support service for your alarm signalling upgrade.

We'll always be there, even when you're not.