Keyholder details To add, delete or amend any keyholder details email us on firstname.lastname@example.org with your name, address, account number and the changes required. Or download this Keyholder Change pdf to your computer, add your changes and attach the form to an email back to us email@example.com
Contact details If you have changed your telephone numbers or your correspondence address details etc please email us on firstname.lastname@example.org with the changes.
Changing your direct debit If you need to change your Direct Debit details please download and complete this Direct Debit Mandate pdf and return it to us by post.
Lost stolen or broken key fob If you need to buy another key fob, for whatever reason, please email your name and account number to email@example.com and the quantity of fobs you require.
If you have forgotten your pin number If you’ve forgotten your pin number or you want to change it to a new pin number please call us on the office number or out of hours number (both on your keypad/control panel).
Alarm signalling change The ‘Next Generation’ of alarm signalling is replacing the analogue signalling service in the UK. As a Guardian Alarms customer, your alarm system will be upgraded during an inspection visit. We’ll provide the full installation and support service for your alarm signalling upgrade.