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Customer Reviews

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Such wonderful personal and excellent service

19 years of fantastic service

From Sally

"Just to confirm our sad news that from 29th June we will be heading off to Somerset to be closer to our older son who lives in Bristol. Thank you very very much for always giving us such wonderful personal and excellent service. There have been very few problems, but any that we’ve had have always been sorted out so quickly and efficiently. I will miss my 6 monthly calls to you, they always seemed to come round so quickly, which I think is a good sign because there haven’t been any problems and it’s always so lovely to speak to you both! I hope that the new owners will want to continue with you, because I’m sure that they couldn’t find a better Alarm Company and I think that most of the engineers enjoy their trip to the country! Thank you all very much for the fantastic service for the last 19 years! With very best wishes and with sadness".

Everyone was friendly and courteous

Help and support

From John and Sally

"John and I would like to thank you and the team for all the help and support over the years; everyone was friendly and courteous; we could not have been more pleased. We have moved nearer our children and are very happy to be in the Dorset countryside! Best regards, Sally

John and Sally "

Product service and customer care of the highest levels

Maximum security

From Addington Palace, Croydon

"As a prestigious and well known venue, it was vital that we had an alarm system that reflected the complex layout of the building and was sympathetic to its historical significance, essentially to give us maximum security and protection. In the tendering process, Guardian were from the outset the most thorough and professional in the handling of our requests and with the need for a swift installation date had submitted an incredibly competitive quote for a very extensive alarm and monitoring system. In the upgrade process, the main alarm technicians were clearly very experienced and provided excellent training associated with the new module. All in all, I would have no hesitation in recommending Guardian for installation, monitoring and aftersales all of which have epitomised product service and customer care of the highest levels.

Craig Davis, General Manager "

We have found your burglar alarm absolutely brilliant

Highly recommended

From Pen

''May I say that we have found your burglar alarm absolutely brilliant in every way, and the servicing extremely efficient with any little glitches (rare),always dealt with swiftly. We are grateful and cannot recommend you highly enough. We also had your alarm in our previous house in Chelsea, for ten years, when a lightening strike was sorted out impeccably and very fast. Best wishes. ''

We had an intruder alarm system and CCTV installed

Quickly and efficiently

From Rajesh

''We had an intruder alarm system and CCTV installed at our residence by Guardian Alarms today. I would like to record my appreciation for the engineer Tom Rawle who did an excellent job with both the installations. Tom worked tirelessly throughout the day and was very pleasant to deal with. He also patiently explained to us how the systems worked and made us feel comfortable in using them. I would like to thank your company and in particular Tom for completing the installations quickly and efficiently. ''

We no longer want to use a national alarm company

Attention to detail

From Kasim, CEX

''We made the switch to Guardian Alarms after using a well known national alarm company for many years. We found Guardian serviced our needs better & really paid attention to detail. The work was met to all the industry standards and yet furnished very competitively. The most attractive element about Guardian was the friendly local company nature they bring to you, every staff member treats you as a valued customer and not another number!''

A friendly service over the years

Many thanks

From Julia, W8

"Many thanks for all your help and a great and friendly service as usual over the years!"

Supreme professionalism

Time and support

From Susie, Croydon

"Many thanks for your amazing patience, time and support, and supreme professionalism"

They were here within 2 hours

24hr cover

From Mrs W, Balham

"We recently moved into a house with an alarm installed and maintained by Guardian Alarms in Croydon. We have been impressed by their customer service - very easy to get hold of and good 24 hr cover, a battery went on our alarm and they were out to replace it within 2 hrs. Their website is"

Your engineer deserves a special mention

My sincere thanks

From Tony, West Wickham

"I would like to place on record my sincere thanks and admiration for the works carried out at my property. Your engineer deserves a special mention and commendation because he was polite, understanding, patient and cleared up properly when he finished! After 40 years in construction, we both know these qualities are absolutely essential"

Fitting and demonstration


From Tracy, SE27

"Excellent fitting and demonstration"

Help with the move

Thank you

From Fraser, WC1

"I just want to take the opportunity to thank you for all your help and patience during our move"

Really appreciated

CCTV System

From Jonathan, SE21

"I wanted to thank you for being able to fit our CCTV system at such short notice. It's really appreciated"

Sorry to see you go after 30 years

Many thanks

From Mr and Mrs P, W13

"Hi there, further to my earlier discussion this is to advise that we are moving house soon and sadly no longer require the services of Guardian. I am sure that the new occupants will be keen to use your services and will let them know the details etc., Many thanks for all your help in the past as it has been a while and have always felt special that our system was one of the first ones installed by Guardian!!"

Informal and friendly

Very professional

From Nick SE6

"I would like to thank you for your informal and friendly but very professional and customer focussed approach over the years and wish you all every success for the future".

We'll always be there, even when you're not.